Policies

In some instances, our photo may represent an overall theme or look and include a one-of-a-kind vase which cannot be exactly replicated.

Although the actual bouquet may not precisely match the photo, its temperament will. Occasionally, substitutions of flowers and/or containers happen due to weather, seasonality and market conditions which may affect availability. If this is the case with the gift you’ve selected, we will ensure that the style, theme and color scheme of your arrangement is preserved and will only substitute items of equal value or higher value.

If any design elements are of major importance to your order, please include them in the florist instructions at checkout or contact us to ensure availability.

Add Floral life Inc. we take pride and delivering beautiful fresh floral arrangements through Hartford, Connecticut surrounding communities. Same-day delivery is available Monday through Saturday. Orders placed before 1 PM subject to availability orders placed after 1 PM. May be scheduled for the next delivery day. Same-day delivery not guaranteed during major Floral holidays or periods of high demand. Sunday deliveries are available by prior arrangement.

All sales are final. We do not accept returns or offer refunds.

Refunds are processed immediately. Please allow 5–10 business days for the refund to appear on your statement.